Does peleluxe really work?

Yes, peleluxe facial cleanser works really well. Our effective ingredients rejuvenate the skin, making your face look youthful again!

Frequently Asked Questions

Welcome to our FAQ page, where you can find answers to the most commonly asked

questions about our company, products/services, policies, and more

General Questions

What is your return policy?

For hygiene reasons and to ensure customer safety, our SkinCare products cannot be returned unless product is Unused and sealed, in its original packaging. If product is applied to the above, please start by requesting a return. Note returns can only be made within 7 days.

How do I track my order?

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on our website or on the carrier's website.

Can I cancel or modify my order?

We try to process orders as quickly as possible, but if you need to modify or cancel your order, please contact our customer service team as soon as possible. We'll do our best to accommodate your request.

Do you have a physical store?

Currently, we do not have a physical store. However, we do offer free shipping so you can try our products risk-free.

Returns and Exchanges

Returns Policy

For more information regarding to returns and exchanges please refer to our refund policy.

Information About Our Product

What is Nurava?

Nurava is a skincare brand dedicated to enhancing natural beauty and promoting confidence. We offer a range of carefully formulated products designed to cater to diverse skin types and concerns. Our mission is to provide effective skincare solutions that empower individuals to feel comfortable and confident in their own skin. With Nurava, you can discover the power of nourishing, luxurious skincare that celebrates your unique beauty. For more Information refer to 'About Us'

How do Nurava facial cleansers work?

Nurava facial cleansers work by gently removing dirt, oil, and makeup from the skin's surface, leaving it clean and refreshed. Infused with hydrating ingredients like glycerin and hyaluronic acid, they replenish moisture levels, keeping the skin hydrated and supple. Additionally, ceramides and cholesterol support the skin's natural barrier, preventing moisture loss and maintaining optimal hydration. Suitable for all skin types, including sensitive skin, our cleansers provide a gentle yet effective cleanse without causing irritation or stripping the skin. With regular use, LaVare facial cleansers promote a healthy, radiant complexion, setting the stage for beautiful, glowing skin.

What are the benefits of using Nurava facial cleansers?

Nurava facial cleansers offer numerous benefits for your skin. They effectively remove impurities, dirt, and excess oil from your skin, promoting a cleaner and healthier complexion. Our cleansers help unclog pores, reducing the likelihood of breakouts and blemishes. They also aid in balancing oil production, resulting in a more matte and shine-free appearance. Furthermore, Nurava cleansers are formulated to provide hydration and nourishment, leaving your skin feeling refreshed, revitalized, and radiant.

Are Nurava products suitable for all skin types?

While the focus of our Facial cleanser is tailored for Normal to Dry Skin, Nurava are designed to be suitable for a variety of skin types, including oily, combination, and sensitive skin. (Individual reaction may vary) We understand that each individual's skin is unique, so we have formulated our products to cater to diverse skincare needs. However, we recommend performing a patch test before using any new skincare product to ensure compatibility with your skin.

How often should I use Nurava facial cleansers?

For optimal results, we recommend using our facial cleanser twice daily, in the morning and evening, as part of your skincare routine. This helps to maintain a clean and healthy complexion. However, it's important to listen to your skin and adjust the frequency based on your personal needs.

Can Nurava products help with specific skin concerns?

Nurava Facial Cleanser, meticulously crafted with a blend of hydrating and nurturing ingredients, not only cleanses but also addresses various skin concerns effectively. Suitable for sensitive skin, as well as those experiencing dryness, flakiness, and potential skin irritation. (Individual raction may vary) This gentle cleanser provides barrier support, soothing, and revitalization. Infused with ceramide complex, hyaluronic acid, and cholesterol, it fortifies the skin's natural barrier, preventing moisture loss and improving hydration. Additionally, the formula includes soothing agents to calm irritated skin, leaving it feeling clean, refreshed, and nourished. Nurava Facial Cleanser promotes overall skin health, delivering a revitalized complexion and a renewed sense of comfort.

AreNurava products tested on animals?

No, Peleluxe is committed to cruelty-free practices, and none of our products or ingredients are tested on animals.

Can I use Nurava facial cleansers alongside other skincare products?

Yes, Nurava products are designed to complement a variety of skincare routines. However, we recommend patch testing any new products before incorporating them into your skincare regimen to avoid potential irritation or allergic reactions.

Can Nurava products be used during pregnancy or while breastfeeding?

While our products are formulated with safe and gentle ingredients, we always recommend consulting with your healthcare provider before using any skincare products during pregnancy or while breastfeeding.

How soon can I expect to see results from using Nurava products?

Results may vary depending on individual skin concerns and usage frequency. However, many users report noticing improvements in skin texture, hydration, and overall appearance within a few weeks of regular use.

Are Nurava products free from harmful chemicals and additives?

Yes, Nurava products are formulated without parabens, sulfates, phthalates, and other harmful chemicals commonly found in skincare products. We prioritize clean, safe ingredients to ensure the health and well-being of your skin.

How should I store Nurava products to maintain their efficacy?

We recommend storing Nurava products in a cool, dry place away from direct sunlight to preserve their potency and effectiveness. Additionally, be sure to close product containers tightly after each use to prevent contamination and maintain product freshness.

Science behind our formulation!

your gateway to exceptional skincare. Our facial cleanser is backed by cutting-edge science, combining carefully selected ingredients to purify, nourish, and rejuvenate your skin. Experience the transformative power of our formulation, designed to gently remove impurities while maintaining the skin's natural balance. Discover radiant and healthier-looking skin with Nurava, where science meets luxury for your ultimate skincare experience.

Account registration, sign in, password & linked accounts

Resetting Your Password

If you have forgotten your password, click the "Forgot password?" link on the Sign In screen. Enter your email address, and we will send you a link to reset your password.

Changing Your Login Email Address or Password

You can change your account email address and password on the Account Information page. All your email subscriptions and order confirmations will be sent to your new email address.

Order status & history

Tracking an Order

You can track the status of your order on our website. Click on "Track Order" at the top of the page to see your Recent Orders. Click on the order number for the shipment that you would like to track, and a detailed order information page will be displayed. You can review the tracking history and the estimated date of delivery. Please estimate 1 - 2 business days from the time your order has shipped.

Order Statuses:

Order Submitted - "Placed" Once you have placed your order on LaVare and your credit card has been authorized, your order status will appear as "Placed."

Order Processing - "In Progress"

Once you have placed your order, it will be sent to our warehouse to be processed and packed for shipment. During this time, your order status will appear as "In Progress." Please allow 1 - 2 business days for the order to be processed and prepared for shipment.

Order Delivery - "Shipped"

Once we have assigned a tracking number to your order, and it has left our warehouse, the order status will appear as "Shipped."

Order Delivery - "Partially Shipped"

If your order will arrive in multiple shipments, once one of those shipments has left our warehouse, the order status will appear as "Partially Shipped."

Canceling or Modifying an Order

Before you place your order, you can view the contents and the total amount in your shopping basket. Once your order is placed, it cannot be modified. If you would like to cancel your order, most orders can be canceled up to an hour after being placed. To check the status of an order, check the Order Details page.

Email Us!

If you have any Questions/Concerns, please do not hesitate and reach out to us. Simply go to 'Contact us'

Representatives Advisors are available:

MON-FRI: 9am to 5pm EST

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